The
prepared topic is about Food items in Bangladesh
Introduction: Food can fulfill
one of the most important physiological needs of human being. Human beings
cannot live without air for a single minute, but without food, they also cannot
survive. Food provides us with the necessary nutrition for our body. Its
importance is indispensable. Due to the differences in human cultures,
geographic locations, environment, climate etc. food items tend to change.
Some
might change in terms of ingredients (soybean oil in Asia/Palm oil in other
continents), some might change in terms of presentation (food spread over
banana leaves in India/on ceramic plates in other places), whereas some food
items may change in terms of cooking (ovens in the west, gas/wood stove in the
east) and eating methods (using spoons & forks in the west as opposed to
using chopsticks or hand in the east). Sometimes, entirely new branch of food
types are also found in some places of the world. One such type of food is Fast
Food. Now a day, fast food is an important food item of the people of the
world. In Bangladesh especially in Dhaka city, the habit of taking fast food is
also growing day by day.
Those who are living in the Dhaka city the
tendency to consume fast food is more in them compared to the people living in
the rural areas of Bangladesh. This habit has been changed because of the urgency
of the people. As a society develops, the economic activities are also
increased and, therefore, people become busier in that society. This busyness
of the people discourages them to prepare food at their houses. Thus, the only
alternative is to consume food that is already prepared by others and
preferably light food. A number of factors are considered by the people when
they select fast food. Hence, this study was designed to identify the factors
related to the preferences of the consumers of fast food in Dhaka city.
The prime objective of this study is to
develop a consumer behavioral profile for the fast-food industry in Bangladesh
by identifying the preference factors. The specific factors are as follows.
i. To describe the fast food industry of Dhaka
city, Bangladesh.
ii. To identify the consumer preferences
of the fast food products in Dhaka city.
iii. To identify the factors related to
consumer preferences of the fast food products in Dhaka city.
iv. The group influence regarding fast
food choices.
2. Fast
food
Fast food (also known as Quick
Service Restaurant or QSR within the industry itself) is the
term given to food that can be prepared and served very quickly. While any meal
with low preparation time can be considered to be fast food, typically the term
refers to food sold in a restaurant or store with preheated or precooked
ingredients, and served to the customer in a packaged form
for take-out/take-away.
Outlets may be stands or kiosks,
which may provide no shelter or seating or fast food
restaurants (also known as quick service
restaurants). Franchise operations which are part of restaurant
chains have standardized foodstuffs shipped to each restaurant from
central locations.
The capital requirements
involved in opening up a non-franchised fast food restaurant are relatively
low. Restaurants with much higher sit-in ratios, where customers tend to sit
and have their orders brought to them in a seemingly more upscale atmosphere
may be known in some areas as fast casual restaurants.
3. Popular
Fast Food Brands and Shops in Dhaka City
The fast food culture started in
Bangladesh in the nineties and became very popular. Fast food affects a
community in many aspects. It is mainly geared towards the younger end of the
market and the employees of the fast paced corporate world. The preparation and
service times are relatively quick in case of fast food. Fast food can be
clearly distinguished from snack/confectionery items by its perishable nature.
Being a part of the developing countries, Bangladesh has her fair share of this
fast food action. Starting around 90’s, the fast food culture has taken the
country by storm. The first fast food shops started their businesses in the
Bailly (a name of a road) road, beside the guide house auditorium. After that,
the number of fast food shops started to grow exponentially. Local
entrepreneurs were leaders in pioneering the fast food industry of Bangladesh.
New brands i.e. Swiss, Helvetia etc. were to name some Bangladeshi fast food
shops. In early 2000, Bangladesh saw the entry of the first international brand
of fast food franchise come into the country. Pizza Hut and later KFC came into
the Bangladeshi market having franchise with Transcom Foods Limited. Transcom
Foods Limited (TFL) started its journey in 2003 as a franchisee of Pizza Hut,
the first International Chain Restaurant in Bangladesh, and went on to sign the
contract to become the franchisee of Kentucky Fried Chicken (KFC) in the year
2006.
Following its enormous success in Gulshan,
the second outlet was opened in Dhanmondi (a name of place at Dhaka) in
November 2008, and yet another in Banani in December 2008.8
For our research, we selected the local
fast food shops which were operating for a long time here in Bangladesh, in the
capital city of Dhaka. We selected them using our exploratory research, by
asking the respondents to recall the names of top 5 local fast food shops. The
chains of fast food stores mostly residing on the Baily road like the ancient
Swiss, Capital, Bamboo Castle, Palki, Dahlia, Golpea, Euro Hut, Golden Food and
Dominous pizza came up9. According to a Whimpy branch, an international fast
food franchise based in the United Kingdom, in Dhamondi- a residential area in
Dhaka, Children under 12 and their parents accounts for 70 to 80% the
customers10. For this research, we needed to have secondary data regarding the
fast food industry of Bangladesh. It was assumed that there were some forms of
owner’s association will be operating in the capital city as well as the whole
country- given the vast spread of the fast food shops. But unfortunately this
was not the case. In our observation of the major fast food shops in the
capital city Dhaka, we could not find any such fast food owners’ association or
such.
Besides these most prominent fast food
brands there are more fast food brands in Bangladesh. These are JOLLY
VEE, PIZZA PALACE , STAR KEBAB , LET'S EAT , CHOP GHAR ,SPICE & TEA , MEAL IN THE BOX , AMERICAN BURGER , DONALIA GOLPEA BURGER , MR. BROAST , ARABIAN FAST FOOD , HELVETIA , HOT HUT , EURO HUT , BIG BITE , WIMPYS , YUMMY YUMMY,AMERICAN FRIED CHICKEN , DAHLIA'S , CANDY FLOSS , DOMINOUS PIZZA ,FRIENDLY, MARHABA BROAST, FUSION SNACKS & CONFECTIONERY etc.
4. Factors
Related to Consumers’ Preferences of Fast Food Products
When there was not enough time to prepare
a ‘traditional’ meal, varieties of fast foods were chosen by girls and young
women and these food are relate to fast food. However, the study suggested that
more detailed experimental analysis would be able to determine the effect of
perceptual attributes on consumer demand as well. Specific qualities of taste,
consumer self-esteem, the reputation of each restaurant and other
non-measurable may be relevant to a comprehensive treatment of an
attribute-based fast food model. The five factors most commonly included in
respondents’ rankings were: (1) range of food; (2) quality of food; (3) price
of food; (4) atmosphere; and (5) speed of service. The quality of food and
types of food were the key determinants of restaurant choice/customer loyalty
in this study. In general, then, evidence from all these studies suggests that
the more concrete factors play the most important role in the consumer’s choice
of a dining-out unit. Besides the factors related to the dining-out unit it,
those related to the customer’s socio-cultural background are also influential
in their dining-out behavior. For example, attitudes, social values, family
influences, group influences, social class and cultural background are also
important in determining choice (Buttle 1986; Bareham 1995). After concluding
our initial exploratory study we were able to identify the actors which might
be related to consumers’ preference of fast food products in case of Bangladesh
such as, (i) Time factors (Delivery time, cue management etc.), (ii) Cost
factors (Price of items etc.) (iii) Hygiene factors (Clean packaging, hygiene
records etc.), (IV) Convenience factors (Location proximity, accessibility
etc.) (v) Taste factors (Uniqueness, less variability of taste), (vi) Brand
factors (vii) Group influence factors (Friends etc.) (vii) Nutrition factors,
and (viii) Shop environment factors (Personnel, decoration of shop etc.).
5. Different
fast foods in Dhaka city
The common type of fast food including
Bengali and foreign foods are burger, sandwich, vegetable roll, chicken roll,
chamucha, singara, pizza, meat loaf, noodles, shawmin, mglai parata, puri,
piagoo, potato chop, French fries, prawn ball, chicken ball, brinjal chop,
Sharma kebab, fried chicken, egg chop, vegetable chop etc. These are main type
of existing fast food in Dhaka city. Most of these are foreign originated.
These are found in every corner of Dhaka city. These are the common item of
fast food in Dhaka city some of these are filled with nutrition values that can
provide nutrition of a full meal. But most of these are health destructive.
Moreover most of these foods are made and served in an unhealthy environment.
Before taking these foods we should think about the nutrition fact and the
sources of the production of these foods
6. Side
Effects
We are living in modern age. The modern
age is full business. To save our time we often take fast food. This habit
turns towards danger. There are lots of side effects of fast food. Different
type of diseases are causing because of fast food eating habit.
Maintaining nutritional balance is not
easy with fast food, because there is no control over how they are cooked.
For example, some are cooked with a lot of oil and butter, and there may be no
option if you want your selection with reduced fat.
The large portions also encourage
overeating. Fast food also tends to lack fresh fruits and vegetables.
In general, people with high blood
pressure, diabetes, and heart disease must be much more careful about choosing
fast food, due to the high content of fat, sodium, and sugar
7. Nutritious
Fast Food
Not all fast food is bad. Today, more and
more fast food restaurants are offering healthier options and new menu items.
There are also ways you can customize your order to be healthy for you. If you
are looking for ways to cut down on some of the calories and extra fat in many
fast food options, try some of the tips listed below.
- Don't order the biggest sizes. While it may seem
like a bargain to super-size your order, it is no bargain for your health.
The largest sizes have the most fat, calories, sugar and sodium, and you
will probably be just as satisfied with a smaller portion.
- Sugar soda is full of sugar and calories, but it
does not fill you up. It is important to stay hydrated, but make a smarter
choice and select skim or low-fat milk, fruit juice, diet soda or water.
- Sauces such as mayonnaise, tartar sauce, some
spreads or salad dressing can add loads of extra fat and calories where
you might not need them, as can cheese, sour cream, guacamole, gravy and
"special" sauces. Order a sandwich without the condiments, or
ask for them on the side so you can add your own. Most places give you
more salad dressing than you need, so add it yourself and don't use the
whole packet. Chose low-fat or reduced fat options when possible. Salads
are a healthy option, especially with a healthier dressing.
- Generally, fried foods are not the best choice.
Choose items that are labeled as grilled or baked.
- Go for the kids menu. The portions are smaller,
and you can usually make substitutions. Another option is to bring half of
what you order home to eat later instead of all in one sitting.
- Choose from the items labeled as
"healthy" or "light." Most places now offer special
sections on their menu.
Fast food does not have to be bad for you.
By making smart choices, eating fast food restaurants
8. Conclusion
This study identified that brand
reputation is the most important factor of the fast food consumers in Dhaka
city as well as Bangladesh followed by closeness and accessibility, similar
taste of fast food, cost and quality relationship, discount & taste, clean
and hygiene, salesmanship and decoration, fat & cholesterol, and
self-service. Brand reputation is the most important factor of the fast food
consumers in Bangladesh followed by closeness and accessibility, similar taste
of fast food, cost and quality relationship, discount & taste, clean and
hygiene, salesmanship and decoration, fat & cholesterol, and self-service.
Brand reputation of the fast food is number one factor used by the students in
selecting the items. Regression analysis between the factors identified through
factor analysis and the energy impact of fast food are conducted. It identified
that the factors related to students’ preferences have about 23% impact on the
energy of the students. The preference factors related to the fast food choice
of the students are as a whole significantly related to the overall energizing
capacity of the fast food.
The factors like brand reputation, closeness and
accessibility, similar taste of fast food, and cost and quality relationship
are the significant factors. This means that these factors have significant
relationship with the energy gained by the students by consuming fast food. The
factors have significant relationship with the preference of fast food of the
students whenever they are out of their houses. This also indicates that brand
reputation, discount, and taste induce the students to consume fast food when
they are out of their home. Regression analysis between the preference factors
of the students and good impact of fast food on the students’ lifestyle were
also run. The preference factors related to the positive impact of fast food on
the students’ lifestyle are as a whole significantly related to the preference
of the fast food when the students are out of their home. The factors such as,
closeness and accessibility, and cost and quality relationship are the
significant factors independently. This means that the factors have significant
relationship with the lifestyle of the students. If there is a change there
will be change in their lifestyle.
This study recommends that the fast food
producers or distributors at Dhaka should focus more on the brand reputation,
closeness or proximity and accessibility, cost, quality, discount, and taste
factors. If they are able to ensure or fulfill these needs, university students
of Bangladesh will be induced to buy and consume fast food whenever they are
out of their houses. However, there is an ample scope to conduct study on the
preference factors used by the office-goers, housewives, and or visitors in
buying fast food in Bangladesh.
References
1. Wikipedia
2. Dhaka city corporation
website.
3. www. Business face
bd.com
4. Heinemann, Oxford, U.K.
5. Research on Culture of
Dhaka city{by a group of student of NSU}
6. Restaurants, Review of
Agricultural Economics—Volume 30, Number 4—Pages 750–763
7. Bowman, Shanthy A.,
Steven L. Gortmaker, PhD; Cara B. Ebbeling, PhD; Mark A. Pereira, PhD.
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